We make sure we look after your personal information in line with the Information Privacy Act 2009.
You can find more details about the type of personal information we hold and how we handle it in our Children’s Health Queensland Hospital and Health Service Privacy Statement.
When you visit our website, we collect some information automatically. We keep this information in our internet access logs.
We may use cookies to collect information about how you browse our website. You can manage your cookie preferences through your browser settings.
We collect information about your visit, such as:
We only collect your personal information when you give it to us, for example when you fill out a form or contact us.
We only use your personal information for the purpose we collected it unless required by law.
We use log and usage data to:
How we use your personal information depends on the type of information you give us. We may use it to:
We may use your information to prevent fraud, illegal activities, and enforce our policies.
We don't sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with:
You can ask us at any time not to share your information.
When we share your information, we do so in accordance with privacy law and Part 7 of the Hospital and Health Boards Act 2011.
We take security seriously and use standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, while we strive to keep your information secure, no online transmission or storage method is completely safe.
Our website has links to other websites or services. Our privacy statement doesn't apply to those third-party websites. We encourage you to read their privacy statements to understand how they handle your data.
Our website isn’t intended for children under 13 years old, and we don't knowingly collect personal information from them. If you're a parent or guardian and believe your child has provided us with personal information, please contact us, and we’ll delete it.
You have certain rights regarding your personal information. You can access, correct, update, or delete your information by contacting us. If you don't want to receive marketing communications from us, you can opt out using the instructions provided in the communication.
We may update our Privacy Statement as needed to reflect changes in our practices or obligations under the Privacy Act 1988. When we make changes, we’ll post the revised statement on our website with a new effective date. We encourage you to check for updates periodically.